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Trust Scores and Response Feedback
Trust Scores and Response Feedback

Use Response Scores and AI Feedback to Improve Written Answers

Louis Lloyd-Besson avatar
Written by Louis Lloyd-Besson
Updated over 3 weeks ago

Introduction

AutoRFP.ai introduces the Trust System, an innovative step towards enhancing response quality and trust in automation. This system categorizes AI-generated responses into various Trust Ranks, offering more confidence and efficiency in the review process.

Trust Rankings

Each response in your Project will now display one of the following Trust Ranks:

No Results Found:

Indicates no relevant response was found. AutoRFP.ai will display an icon and an empty response field for manual input. Use the response editor to craft a response.

Low Trust

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Used when the AI finds a response but has low confidence in its accuracy.

High Trust

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Signifies a response generated from highly similar sources, suggesting high reliability.

Near Match

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Indicates a near-exact match (99%+) to the requirement, using a previous response verbatim.

Exact Match

Indicates an exact match to a previous requirement (100%).

Human Edited

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Where a human has edited the response, the trust score will be hidden.

Approved by Human

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Shows when a response is approved by a human, marking it as reliable.

Sorting by Trust

Trust Scores can also be sorted so you can start with the most trustworthy responses to the least, or vice versa.

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As your team approves answers, completes projects, and builds up your content library the goal is to see more and more near/exact matches and human approved answers in addition to generally higher trust scores.

AI Feedback

The AI feedback feature will scan the response and give you a grade. If it deems there is room for improvement it will give you some context or suggestions on why the score is not higher than it is. You can see the feedback score in the bottom right corner of a response.

Use the Trust Scores and AI Feedback tool to help you write best in class responses. Every time you improve a response which gets approved, it further helps the response engine to produce higher trust scores and quality answers on the first attempt for future projects.

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